Yes. By using the Add Web Link feature available in Agent Portal ticket details page, the external web URLs can be linked to a ticket.
Webinar Instant Answers, Satisfied Customers: Discover the Power of BoldDesk Live Chat. Thursday, May 29th, 10:00 AM ET SIGN UP NOW
Yes. By using the Add Web Link feature available in Agent Portal ticket details page, the external web URLs can be linked to a ticket.
Product
Features
Use cases
Use cases
Alternatives
Resources
Company
Alternatives